Frequently Asked Questions
We know starting something new can be tough, especially when it involves fitting wiggly little toes into tights. We're here to help.
Billing & Registration
+ When is tuition due?
Tuition payments are due the first lesson of each month (Oct-May) except for September’s tuition, which is due at registration to hold your place in class.
+ What forms of payment do you accept?
We accept Cash, Visa, MasterCard, Discover and Checking Account ACH. We do not accept paper checks.
+ What other fees should I expect to pay througout the year?
Registration Fee: None!
Costume Fee: Costume Fee is all-inclusive (tights, shipping/handling, and sales tax). It is payable with November tuition and is non-refundable and non-transferrable. We cannot accept late payments for costumes.
Tinies: $60 | Level 1-4: $65 | Level 5+: $70
Recital Admission: Recital ticket prices will range from $8-$12, depending on the area of seating selected. Dancers do not need a ticket nor do small children who plan to sit on a parent's lap. Recital Tickets will go on sale in May.
+ What if I need to change my student's class schedule?
Our system allows a 24-hour window from your initial registration session during which you can make changes to your schedule. After that, you'll need to contact Info@dancersedgeonline.com to change your enrollment.
+ How do I drop a class?
You must email email@example.com to request a class drop. Dropping a class is not possible via the Customer Portal.
+ Can my student register at any time?
School Year registrations end on October 15th each year. This timeframe coincides with when our classes move out of the review portion of the curriculum and into new concepts. Teeny Tinies class (18mo-2.5 years of age) does still accept registrations throughout the school year, but students ages 3 or higher must wait until the following Summer session to begin class.
In the Studio
+ Can I, as a parent, be in the studio or record my student's class?
Our lobby features large viewing windows so that parents can enjoy watching their dancer in class. For this reason, we do not allow parents directly in studio rooms during class. We understand you want to capture every adorable moment of your student’s class or on stage experience, however, we ask that you do not share videos of class or Recital routines on social media. This is to protect both our instructors/choreographers’ work as well as the privacy of other dancers who may not want to be in a video on social media without their permission.
+ What's your policy on Lobby etiquette?
Our studio is blessed to have wide hallways, though during peak class times, it seems like the hallways can never be big enough! Please help everyone have an enjoyable lobby experience by adhering to the following:
- Siblings must be supervised by an adult at all times in the hallways, sibling lounge, and parking lot
- No running, jumping on furniture, putting feet on walls, hanging on front desk, or banging on windows
- No Food or Drink is allowed in the Lobby or Hallway areas
- Dance bags for Tinies can go into the studio rooms (or stay with parent)
- Dance bags for Level 1+ students must be placed in the Dancer’s Lounge, not the hallways or studio room - Please help students and siblings stay out of main walkways by utilizing benches when putting on shoes
+ It's my Tiny Dancer's first day, what do we do?
Tiny Dancer classes are always in Studios C or D (turn right at the front desk and go down the hallway). Studio names are above each door. Tiny Dancers need to start with tap shoes on each week. They’ll change into Ballet shoes about 15-20 minutes into class and keep those on for the rest of the class time. Parents can assist with shoe changes in the studio room or out in the lobby.
+ How do I contact my student's instructor?
Instructors can be reached via their email address listed on the Instructors page of our website.
+ Do I need to inform someone if my student will miss a class?
Please email the instructor’s email address directly with absence information. Company students have a different attendance policy than regular classes and should fill out the online absence form per the Company policy.
+ Where’s your Lost and Found?
The Lost and Found is located in bins towards the back of the Dancer’s Lounge. All items left at the studio are placed in those bins daily. Keys or electronic devices are held at the front desk. The Lost and Found is cleaned out twice a year (Holiday Break and Recital time), so please check for any belongings prior to us donating items.
+ What are your hours?
Our front desk and EDGE Apparel is staffed Monday through Thursday from 4:00-7:30pm.
+ Do all students participate in recital?
All students will participate in our annual Recital except for Teeny Tinies (18 months - 2.5 years) and any classes labeled as "Technique" specifically in the class name. We will do our very best to schedule students with multiple classes and/or siblings in the same show. Recital show assignments will be distributed midway through the school year. Please block out that weekend until you have received your specific student's assignment(s).
+ My dance shoes are different from other students, what do I do?
We require that shoes match our chosen styles (pink ballet, black tap, tan jazz) by Recital time. You're welcome to keep wearing your current shoes until you outgrow them or Recital time rolls around, whichever comes first.
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